Payment Policy

 Accepted Payment Methods

For your convenience, we accept the following credit cards:

•  American Express

•  Apple Pay

•  Google Pay

•  Maestro

•  Mastercard

•  PayPal

•  Shop Pay

•  Visa

 

Payment Processing

Secure Transactions: All payments are processed through a secure, encrypted connection to protect your personal and financial information.

Authorization: Upon placing your order, your card will be authorized for the purchase amount. This is a standard procedure to confirm the card's validity and available funds.

Final Charge: The final charge to your card will be made once your order is packed and ready to ship. You will receive an email confirmation detailing your purchase and shipment information.

 

Important Notes

Card Verification: For the security of your transaction, we may require additional verification to process your payment. This could include a request for further information to confirm the cardholder's identity.

Payment Declines: If your payment is declined, please check with your card issuer for potential reasons, such as insufficient funds, incorrect card details, or security holds. You may need to contact your bank to resolve the issue before attempting to place your order again.

No Additional Fees: We do not charge any additional fees for using any of the accepted credit cards. However, please be aware that your card issuer may apply charges for transactions, such as foreign transaction fees.

Privacy: We respect your privacy and are committed to protecting your personal information. Your payment details are never stored on our servers. 

For any payment-related inquiries or assistance, please contact our customer support team at support@rejuvacare.com or call us at (+1) 302-261-9613. Our team is here to help ensure a smooth and secure shopping experience. You can also reach us by mail at RejuvaCare, 2803 Philadelphia Pike, Claymont, Delaware, 19703, United States of America.

Subscriptions and Recurring Billing

Some RejuvaCare products are offered as subscriptions. Subscription terms (price, billing frequency, and how to cancel) are shown at checkout before purchase. You are responsible for reviewing your order before completing checkout and confirming whether you are buying a one-time order or a subscription.

  • How Subscriptions Work: Your payment method is charged at checkout, your first membership at day 14 and then automatically every 28 days (or the interval shown at checkout) for the amount shown, plus applicable taxes and shipping. Products ship on the same schedule until you cancel.
  • Consent: Enrollment requires your express consent at checkout. We never enroll customers without this consent.
  • Pricing: Any price change for future billing cycles will be sent to you by email before it takes effect.
  • Cancellation: You may cancel at any time. Cancellation stops all future charges and shipments, provided it is received at least 24 hours before your next scheduled charge. To cancel:
    • Log into your account and manage subscriptions;
    • Complete our online cancellation form [link];
    • Email support@rejuvacare.com; or
    • Call (+1) 302-261-9613 (Monday to Sunday, 9 AM to 6 PM ET).
  • Subscription Orders Are Final Sale: Each subscription order is final once charged. Cancelling your subscription stops future orders but does not cancel, refund, or reverse orders already charged. This does not affect your rights under our [Warranty / Performance Promise] for defective products, or any rights you have under applicable law.
  • Subscribers Enrolled Before 05/01/2026: Your original price and billing interval continue unless we notify you otherwise.

Charges appear on your statement as "REJUVACARE." Questions: support@rejuvacare.com or (+1) 302-261-9613.